Support
Last updated: 6 May 2026
PawMap helps dog owners find dog-friendly places — off-leash zones, cafes that welcome dogs, and council rules that apply where you walk. This page is the quickest way to reach us if something isn’t working or you have a question.
Email: app.info@mobidynamic.com.au — replies during Australian business hours (AEST).
PawMap is an independent app. It is not affiliated with, endorsed by, or operated by any government or council. Off-leash rules, fines and on-the-ground signage are set and enforced by the relevant council, not by PawMap. Council policy data shown in the app is sourced from the official council websites listed under Council data sources below; always check the council’s own page for the most current rules.
Common questions
- How do I sign in? Open the app, go to Me → Sign in, enter your email, and we’ll send a 6-digit code. There are no passwords. Sign in with Apple is also supported on iPhone.
- Why can’t I find a place near me? Our deepest coverage is in Melbourne and Sydney. Anywhere else in Australia, search uses live Google Places — if a venue is on Google, you can search for it. We’re adding more council off-leash data over time.
- How do I save a place? Tap any place, then tap the bookmark icon. Saved places appear under Me → Saved.
- How do I report wrong information? Open the place, tap Report, and tell us what’s wrong. Reports are reviewed by a moderator before they appear publicly.
- How do I delete my account? Me → Delete my data permanently removes your saved places, reports, and sign-in record. (See our Privacy Policy.)
- The map shows the wrong area. Allow location permission in your device settings, or pan/zoom the map manually. The map defaults to Melbourne if location is denied.
Council data sources
PawMap’s off-leash and on-leash policy data is drawn from the official websites of the Australian councils listed below. Each link goes to the council’s own page — the source of truth for the rules that apply on the ground. PawMap is not a government service and does not speak for these councils.
A small number of councils (notably Yarra, Randwick and Sutherland Shire) sit behind bot-protection services that can refuse automated requests. The pages open normally in a regular web browser — if a link below returns an error in an automated tool, open it in your browser instead.
New South Wales
- Inner West Council — innerwest.nsw.gov.au/dogs/dog-exercise-areas
- City of Newcastle — newcastle.nsw.gov.au — Companion Animals off-leash areas (PDF)
- Northern Beaches Council — northernbeaches.nsw.gov.au/things-to-do/parks-and-trails/dog-parks
- Randwick City Council — randwick.nsw.gov.au/services/animals-and-pets/off-leash-dog-areas
- Sutherland Shire Council — sutherlandshire.nsw.gov.au/play-and-explore/the-outdoors/dog-parks
- Waverley Council — waverley.nsw.gov.au/residents/pets/offleash_parks
- Wollongong City Council — wollongong.nsw.gov.au/places/dog-beaches-and-parks
- Woollahra Municipal Council — woollahra.nsw.gov.au/Services/Animals-and-Pets/Walking-Your-Dog
Victoria
- Bayside City Council — bayside.vic.gov.au/explore/walking-your-dog-bayside
- Cardinia Shire Council — cardinia.vic.gov.au/info/20003/pets_and_animals/84/dog_off-leash_areas
- Frankston City Council — frankston.vic.gov.au/My-Property/Pets-and-wildlife/Pets/Free-roam-on-leash-and-prohibited-areas-for-pets
- City of Glen Eira — gleneira.vic.gov.au/services/pets-and-animals/dog-walking-and-off-leash-areas
- Knox City Council — knox.vic.gov.au/our-services/sports-parks-playgrounds-and-reserves/find-parks-playgrounds-and-reserves/dog-play-parks
- City of Monash — monash.vic.gov.au/Residents-Property/Animals/Dogs/Off-leash-areas-for-dogs/Dog-off-leash-areas-map
- Nillumbik Shire Council — nillumbik.vic.gov.au/Residents/Pets-and-farm-animals/Owning-a-dog/Off-leash-dog-parks
- City of Stonnington — stonnington.vic.gov.au/Services/Pets-and-animals/Off-lead-parks-and-reserves
- City of Whitehorse — whitehorse.vic.gov.au/living-working/pets/dogs/exercising-your-dog/dogs-in-public-spaces
- City of Whittlesea — whittlesea.vic.gov.au/Things-to-see-and-do/Parks-trails-and-playgrounds/Dog-parks
- Yarra City Council — yarracity.vic.gov.au/things-to-do/parks-reserves-and-playgrounds
South Australia
Western Australia
- City of Perth — engage.perth.wa.gov.au/fenced-off-lead-dog-parks
- City of Stirling — stirling.wa.gov.au/attractions-and-recreation/parks,-beaches-and-playgrounds/dog-parks-and-beaches
Australian Capital Territory
- Transport Canberra and City Services — cityservices.act.gov.au/pets-and-wildlife/dogs/recreation-with-my-dog
Northern Territory
- City of Darwin — darwin.nt.gov.au/resident-services/pets
Outside these council areas, PawMap shows places from Google Places and dog-policy reports submitted by other dog owners. Those entries are clearly marked in the app and are not council data. Spot something wrong? Open the place, tap Report, and a moderator will review it.
Reporting a problem
When emailing, it helps if you include:
- Your device and OS version (e.g. iPhone 15, iOS 18.4).
- The app version (visible at the bottom of Me → About).
- Steps to reproduce, and what you expected vs what happened.